In a world where customer expectations are constantly evolving, truly understanding their needs is key to standing out. Intelligent analysis of feedback, reviews, and interactions helps anticipate trends, improve products, and strengthen customer satisfaction.
We can help you
Collect and centralize customer feedback
Automatically analyze sentiment and emerging trends
Turn insights into concrete actions
Our AI services to enhance your customer experience
With our AI-driven solutions, we help Quebec SMEs uncover what their customers truly think. By combining text analytics, emotion detection, and trend visualization, we deliver actionable insights that improve customer satisfaction and loyalty.
Data Science
Computer vision
Concrete, measurable results.
Our clients experience higher satisfaction rates, fewer complaints, and continuous improvement in their products and services. By turning every interaction into insight, they build lasting and personalized relationships with their customers.
Success story
We helped Armatures Bois-Francs improve its processes
For several years, we have been working in partnership with Updata to develop artificial intelligence for our company. Given the excellent results achieved, entrusting them with other related projects was a natural fit.
Jean-Charles Cantin, Armatures Bois-Francs
Hi, I am Keven.
I’m the Customer Success Director at Updata. What I love is taking my clients’ vague ideas and helping them translate them into powerful solutions.